The following are the main areas that the Key Rules for General Insurance Brokers do not cover:

• Guidance: Key Rules focuses on rules, although we have included a very limited amount of guidance where we think it is needed to understand a rule's main concepts.
• Rules that are mainly of interest to insurers: for example, details of what needs to be included in a policy summary, and requirements for cancellation rights.
• Rules concerning financial resources and other prudential requirements.
• Detailed rules that focus on a firm's systems: for example, while we include provisions on segregating client money, and requirements to handle complaints in accordance with a firm's complaints handling policy, we omit provisions on client money calculations, and details of what must be included in a firm's complaint procedure since these are not relevant on a day-to-day basis.
• FSA's policies and procedures on authorisation, supervision, enforcement, decision making or handling complaints against itself.
• Material governing the Financial Ombudsman Service (FOS) and the Financial Services Compensation Scheme (FSCS).
• Fee and levy rules: firms are invoiced for the fees and levies that they must pay.
• Training and competence rules: firms must ensure staff attain and maintain the relevant competence requirements.
• Since this Key Rules guide is aimed at general insurance brokers, we have only included financial promotion rules on non-investment insurance contracts. Key Rules do not cover distance non-investment mediation contracts with retail customers because of the rarity of this type of contract.
• By limiting the type of activities covered by Key Rules we have been able to remove technical application provisions. This does not mean that rules not covered are any less important - we will still expect firms to take reasonable care to have systems in place to comply with all of our rules, including those that are outside the focus of Key Rules. If you want to see the full set of rules, please refer to the tailored handbook for general insurance brokers at http://fsahandbook.info.