Information about the FSA Key Rules for General Insurance covers the following:

• Principles for businesses
• Conduct of business rules
• Financial promotion
• Initial disclosure
• Arranging and suitable advice
• Product information
• Claims handling
• Distance selling
• General
• Client money rules
• Complaints handling
• Electronic commerce
• Systems and controls
• Index

Click here to Download and read the FSA Key Rules for General Insurance

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© The Financial Services Authority 2006

Printed hard copies of Key Rules for General Insurance Brokers can

be ordered online:

http://www.fsa.gov.uk/Pages/Library/Ordering/index.shtml